As a Support Broker, you will play a crucial role in facilitating self-directed support services for individuals with intellectual disabilities. This position involves working closely with clients and their families to develop, implement, and manage personalized support plans that promote independence, choice, and community integration. The Support Broker serves as a liaison between the client and various service providers, ensuring that the client’s needs and preferences are met in accordance with their Individual Support Plan (ISP).

Key Responsibilities:

• Client Assessment and Planning:
  • Conduct comprehensive assessments to identify the needs, preferences, strengths, and goals of clients.
  • Collaborate with clients, families, and interdisciplinary teams to develop individualized support plans (ISPs).
  • Facilitate person-centered planning meetings to ensure the client’s voice is central in decision-making processes.
• Service Coordination:
  • Identify, coordinate, and monitor services and supports tailored to the client’s needs.
  • Assist clients in selecting appropriate service providers and managing their support budgets.
  • Ensure timely and accurate documentation of services provided and progress toward goals.
• Advocacy and Empowerment:
  • Empower clients to exercise choice and control over their lives and support services.
  • Advocate on behalf of clients to ensure their rights and preferences are respected and upheld.
  • Provide education and training to clients and families on self-direction and available resources.
• Monitoring and Evaluation:
  • Regularly review and update support plans based on the client’s changing needs and preferences.
  • Monitor the quality and effectiveness of services provided to clients.
  • Conduct periodic evaluations to ensure goals and outcomes are being met.
• Compliance and Reporting:
  • Ensure compliance with all relevant regulations, policies, and procedures.
  • Maintain accurate and confidential records of client interactions and service delivery.
  • Prepare and submit required reports to regulatory agencies and funding sources.

Qualifications:

• Education and Experience:
  • High school diploma or GED.
  • All candidates must be certified by the Office of Developmental Programs (ODP) as a support broker.
  • Minimum of 2 years of experience working with individuals with intellectual disabilities or related populations.
  • Experience in case management, service coordination, or support brokerage is preferred.
• Skills and Abilities:
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time management skills.
  • Proficiency in using computer software and data management systems.
  • Knowledge of person-centered planning and self-directed support models.
  • Familiarity with local resources and service providers for individuals with intellectual disabilities.
• Certifications and Licenses:
  • Valid driver’s license and reliable transportation.
  • Certification in Person-Centered Planning or related areas is a plus.

Physical Requirements:

• Ability to perform the essential functions of the job with or without reasonable accommodation.
• Ability to travel within the community and to client homes.

Note: This job description outlines the general responsibilities and qualifications for the role of a Support Broker. Specific duties may vary depending on the unique needs and preferences of participants, as well as the requirements of the organization providing the services.

At Elite2Serve Healthcare Solutions, we are available to answer your questions and address your concerns 24 hours a day, 7 days a week.